Effective Date: October 15, 2025
Last Updated: April 17, 2026
By subscribing to or using KlockinTeam ("Service"), you agree to be bound by these Terms of Service. Please read carefully before purchasing a subscription. If you do not agree to these terms, do not use our Service.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Greg Martins Oji MD Inc ("Company," "we," "our," or "us") regarding your use of KlockinTeam software and services.
KlockinTeam is a cloud-based time tracking and workforce management service delivered through mobile applications and a web application that provides:
To use KlockinTeam, you must:
New companies receive a 90-day free trial with premium-gated features enabled in the apps for the duration of the trial, subject to the product’s trial logic. When the trial end date passes and there is no active paid subscription, the company account is treated as on the free plan in the product until you subscribe.
We offer paid subscription tiers based on the maximum number of employee accounts (“seats”) your company selects at checkout. Published prices in the app and on our website at the time of purchase apply. As of the Last Updated date above, list pricing is structured approximately as follows (taxes may be extra):
New paid subscriptions and Stripe card checkout are completed through the web version of KlockinTeam (the mobile apps may instruct you to use the website to finish payment). Administrators can review subscription status, change plans where permitted, and initiate cancellation from the subscription area in the app when that screen is available on their platform.
Subscriptions are available on a monthly or annual basis. Annual billing is offered at a lower effective rate than twelve separate monthly payments (the exact savings percentage may vary slightly with rounding).
We reserve the right to modify our pricing with 30 days advance notice to existing subscribers. Price changes will not affect your current billing cycle but will apply to subsequent renewals.
By subscribing to a paid plan, you authorize KlockinTeam to charge your designated payment method for:
AUTOMATIC RENEWAL: Your subscription will automatically renew at the end of each billing period (monthly or annually) using the payment method on file. You will be charged automatically unless you cancel before the renewal date.
All payments are processed securely through Stripe, our third-party payment processor. We do not store your credit card information on our servers. Your payment data is subject to Stripe's terms and privacy policy.
If a renewal or subscription charge fails, Stripe may automatically retry according to its rules and our configuration. Your access to premium features may be suspended or your subscription may end or be treated as on the free tier until a successful charge. You should keep your billing email current and contact support@klockinteam.com if you need help restoring access after a failed payment.
You may upgrade your subscription (for example, to a higher seat tier or from monthly to annual) when the product allows it. Billing changes are processed through Stripe; charges may include immediate or prorated amounts depending on Stripe’s subscription settings at the time of the change.
You may downgrade to a lower paid tier only when your active user count is within that tier’s seat maximum (see User Count and Plan Limits). Downgrades take effect at the end of your current billing period. No refunds or credits will be issued for the remaining time in your current billing cycle.
Some companies may have promotional or manually granted subscriptions; when the apps show that billing changes are not available for your account, self-service downgrade or upgrade paths may be disabled until you contact support.
Each paid tier includes a maximum number of employee accounts (“seats”). If you are at your plan’s seat limit, you cannot add more users until you upgrade to a tier with a higher maximum or remove users from your company account.
If you choose a lower paid tier with fewer seats, you must first reduce your active user count to that tier’s limit (or below). The service does not allow that plan change until your user count complies; you cannot complete a downgrade while you are over the new tier’s seat maximum.
Company administrators may cancel a paid subscription from the subscription management area in KlockinTeam. The product applies cancellation based on how long you have been on the paid plan:
Some payment-method or plan changes may only be available on the web version of the Service when the apps indicate that checkout must be completed in a browser.
We offer a 30-day money-back guarantee for new paid subscriptions counted from the subscription start date stored for your company. When you cancel inside that window using the in-app cancellation flow, the Service requests a full refund through Stripe where supported; credits typically appear on your original payment method on a banking timeline (often on the order of several business days). You may also contact support@klockinteam.com if you believe a refund was not applied correctly.
Note: Renewal charges after the initial purchase window are not covered by this guarantee, but you may cancel before the next renewal to avoid future charges as described in Section 7.1.
When your paid subscription ends (including after cancellation takes effect or after non-payment causes premium access to end), the company account is treated as on the free plan in the product:
You retain all rights to your company data, including employee information, timesheets, and reports. We claim no ownership of your data.
How long we keep categories of data (including during and after an active subscription) is described in our Privacy Policy. Certain payroll-related records may be kept for extended periods where required by law.
Your use of KlockinTeam is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.
We aim to keep the Service available, but we do not guarantee a specific uptime percentage, uninterrupted access, or error-free operation. Outages, maintenance, updates, or failures of third parties (including hosting, DNS, or payment providers) may affect availability.
We may perform scheduled maintenance with advance notice when possible. Critical security updates may be applied without notice.
The following capabilities are gated behind a premium subscription check in the KlockinTeam clients (trial users receive premium access during an active trial):
On the free plan you may use core timekeeping and navigation that the apps do not block for non-premium users, including basic clock in/out without GPS verification (as implemented on your platform), viewing timesheets where available, and other screens that are not behind the premium checks described above. Specific menus may change as we update the product.
You may use KlockinTeam only for lawful business purposes including employee time tracking, payroll management, and workforce scheduling.
You may NOT:
KlockinTeam, including all software, content, trademarks, and branding, is the exclusive property of Greg Martins Oji MD Inc. These Terms grant you a limited license to use the Service but do not transfer any ownership rights.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
You use KlockinTeam at your own risk. We do not warrant that the Service will meet your specific requirements or that GPS locations will always be accurate.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GREG MARTINS OJI MD INC SHALL NOT BE LIABLE FOR:
You agree to indemnify and hold harmless Greg Martins Oji MD Inc from any claims, damages, or expenses arising from:
You are responsible for ensuring your use of KlockinTeam complies with:
You must obtain employee consent for GPS tracking and location monitoring as required by applicable laws.
All fees are exclusive of applicable sales, use, VAT, or other taxes. You are responsible for paying all taxes associated with your purchase, except for taxes based on our net income.
We provide customer support via email at support@klockinteam.com. Response times are not guaranteed and depend on volume, complexity, and plan; we do not commit to specific hour-by-hour SLAs in these Terms.
We reserve the right to:
Material changes affecting your subscription will be communicated at least 30 days in advance.
You may terminate your account at any time by canceling your subscription through the subscription management page or contacting support.
We may suspend or terminate your account if:
We will provide reasonable notice before termination except in cases of abuse or legal requirements.
Depending on your plan and the screens available to your role, you may be able to export or print data (for example through report or print flows in the app). Many detailed report exports are premium-gated as described in Section 10. After cancellation, our retention and deletion practices are described in the Privacy Policy; contact support@klockinteam.com for export or deletion requests.
Before initiating formal dispute resolution, please contact us at support@klockinteam.com to attempt to resolve the issue informally.
Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court, except where prohibited by law.
You agree to bring claims only in your individual capacity and not as part of any class action or representative proceeding.
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Any claim or cause of action arising from these Terms or the Service must be filed within one (1) year after the claim or cause of action arose, or it will be permanently barred.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy and EULA, constitute the entire agreement between you and Greg Martins Oji MD Inc regarding the Service and supersede all prior agreements.
We may update these Terms from time to time. We will notify you of material changes via:
Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
Greg Martins Oji MD Inc
California, United States
Support: support@klockinteam.com
Legal: support@klockinteam.com
Billing: support@klockinteam.com
Website: https://klockinteam.com
If you are located outside the United States:
By completing checkout, accepting subscription terms in the product, or continuing to use the Service after being notified of changes, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are entering this agreement on behalf of a company, you represent that you have authority to bind that entity.
These Terms of Service were last updated on April 17, 2026.